95pk's Privacy Policy — How safe is your data with us

1. Introduction

This Privacy Policy explains how 95pk (referred to herein as "we" or "the platform") collects, uses, stores, and protects your personal data. We believe you have every right to know exactly what we do with your information.

By using the 95pk website or creating an account, you are considered to have accepted this policy. If any part is unclear or you have questions, reach out to our support team — we're always ready to help in plain, simple language.

2. What Data We Collect

A. Identity Data

• Full name, date of birth, and gender
• National ID or passport number (for KYC verification)
• Registered mobile number and email address

B. Financial Data

• BKash / Nagad / Rocket number (for payments)
• Deposit and withdrawal history
• Transaction reference number

C. Usage Data

• Time spent active on the platform and page visit data
• Gaming history and betting patterns
• Device type, operating system, and browser version

D. Technical Data

• IP address and login timestamps
• Cookies & Session Tokens
• Device Identifier

3. How We Collect Data

95pk collects data through a variety of methods:

4. Use of Data

95pk uses the data it collects for the following legitimate purposes:

• Account management: Registration verification, login security, and personalized experience
• Transaction Processing: Processing deposits and sending withdrawals
• Legal Compliance: Meeting KYC, AML (Anti-Money Laundering), and regulatory compliance requirements
• Fraud Prevention: Detecting and blocking suspicious activity
• Service improvement: Analyzing usage patterns to create a better experience
• Contact: Sending important updates, bonus offers, and support messages

95pk never uses your data beyond its approved purposes. If we ever need to use your data for a new purpose, you will be informed in advance.

5. Data Sharing & Third Parties

95pk does not sell your data. However, in certain circumstances, we may need to share necessary information with trusted parties:

When Your Data May Be Shared

• Payment providers (bKash, Nagad): Only the minimum data required to process transactions
• KYC Verification Provider: To a licensed organization for identity verification
• Legal Authorities: In response to a court order or a mandatory request from a regulatory authority
• Security Provider: For fraud detection and cybersecurity protection

6. Security Measures

95pk uses multiple layers of security to protect your data:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted
• Two-Factor Authentication (2FA): An additional security layer at login
• Firewall and DDoS Protection: Protecting the platform from cyberattacks
• Regular security audits: Regular audits by third-party organizations
• Data Backup: Stored securely on encrypted servers
• Staff Training: Regular training for all personnel responsible for data management

That said, no one can guarantee 100% security on the internet. Should a security incident occur, 95pk will act swiftly and notify all affected users.

7. Cookie Policy

Cookies are small text files stored in your browser. 95pk uses the following types of cookies:

You have the option to disable all non-essential cookies. Please note that doing so may affect the functionality of certain platform features.

8. Data Retention Period

95pk does not retain your data longer than necessary. The retention periods are as follows:

• Account Information: For the duration of the active account and 5 years after closure (as required by law)
• KYC documents: 5 years after account closure (in accordance with AML regulations)
• Transaction Records: 7 years (in compliance with financial regulatory requirements)
• Support conversations: 2 Years
• Analytics data: 1 year (in anonymized form)

After the specified retention period, your data is securely deleted or anonymized.

9. Your Rights Over Your Data

As a 95pk user, you have the following rights:

10. Protection of Minors' Data

95pk is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a user under the age of 18 has created an account:

• The associated account will be suspended immediately
• All collected data will be permanently deleted
• The relevant authority will be contacted regarding the return of deposited funds

If you believe your child is using 95pk, please notify our support team immediately.

11. International Data Transfers

Some of 95pk's servers and service providers may be located outside Bangladesh, which means your data may be transferred to those countries. Regardless of where your data is processed, we ensure that:

• The recipient organization complies with international data protection standards
• Equivalent protection is ensured through contractual agreements
• Data in transit is sent in encrypted form

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. In the event of any changes:

• An SMS will be sent to your registered mobile number prior to any significant changes
• The "Last Updated" date at the top of the page will be revised
• Continued use of the platform after any changes constitutes acceptance of the updated policy

13. Contact Us

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@95pk.bet
• Live Chat: Via the chat button at the bottom right of the platform
• Response time: Within 24 hours (within 2 hours for urgent matters)

To contact our Data Protection Officer directly, write "DPO" in the subject line of your email.